Sample guest
- Orders
- 14
- Bookings
- 3
- Spent
- $412
- Last visit
- 9 days
- Dine-in, table 6, QR order
- Pickup, ordered on your website
- Booking for 4, Friday 7:30 pm
Your restaurant. Your brand. Your customers.
Your own website, direct and QR ordering, and customers you can reach again.
Free plan, no contract, your own branded website.
Table 4QR order
- 2Margherita
- 1Pasta arrabbiata
- 2Lemonade
NewPreparingReady
Every order, one system.
Marketplaces bring orders, but they keep the relationship. Here is what changes when the guest orders from you.
Your website
Pickup and delivery, ordered from you
Table QR codes
Guests order from their own phone
Staff at the POS
Waiter and counter orders
Uber Eats
Keep it if it works for you
Dineator
One menu and one price list. Change it once and it is right everywhere.
Kitchen display
Tickets by station, from new to ready
Customer list
Every direct order, table order and booking. Uber Eats guests stay Uber Eats customers.
Sales reports
Top dishes, peak hours and a monthly PDF
- Direct ordering on your own website
- A cut of every marketplace order. Guests order pickup and delivery from your site. You pay a small Dineator platform fee per order, shown in your admin before you take one, instead of a marketplace commission. Keep Uber Eats if it works for you: those orders land on the same kitchen screen.
- A branded site with your menu
- A listing, not a website. Your logo, photos, hours and live menu at your own web address, with ordering built in. Change a price once and it is right on the site, the QR menu and the till.
- A customer list that grows itself
- Customers you cannot reach again. Every direct order, table order and booking adds to a guest profile you can see, so you know your regulars and can bring quiet ones back.
- One system from table to kitchen
- Five tools that do not talk. QR table ordering, the kitchen display, reservations, menus and sales reports share the same data, so nobody re-types an order.
See the screens your team will use
Real Dineator screens with sample data.
Guests order from the table
A QR code on every table opens your live menu. Guests browse, order and call for the waiter or the bill without flagging anyone down.
- Custom QR cards for every table
- Call the waiter, ask for water or the bill
- Menus can follow a weekly schedule
Tickets reach the kitchen instantly
Orders appear on the kitchen display as they are placed and update live as they move from new to ready.
- Kitchen stations for each part of the line
- Live status updates, no paper runners
- Waiter alerts when a table needs attention
See what is working
Track sales, top dishes and peak hours, and get a monthly report by email.
- Sales, top dishes and peak hours
- Monthly PDF report for the owner
- Analytics per restaurant
Everyone gets the right access
Give each person a role so they see only what they need, across one restaurant or several.
- Admin, Manager, Staff and Kitchen roles
- Multiple locations in one dashboard
- Plan limits shown up front
Your customers should belong to your business.
- Profiles fill in from direct orders, QR table orders and bookings: order history, spend, visits, loyalty points and staff notes.
- Message one guest by email or SMS, with SMS sent only where consent is recorded.
- Automations send an offer when a rule matches, such as no visit in 30 days or a fifth order.
- Loyalty points and tiers, coupons and offers you can limit to chosen menus.
You see the details guests give you when they order or book with you. Orders placed on Uber Eats arrive in your kitchen, but those guests stay Uber Eats customers.
No visit in 30 days
- Restaurants and bistros
- QR ordering at the table, reservations with a floor plan, and tickets on the kitchen display.
- Cafes and bakeries
- Pickup orders from your site and menus that switch between breakfast and lunch on a schedule.
- Quick service
- Kitchen stations for each part of the line and order status that updates from new to ready.
- Pubs and bars
- Keep a table open while guests keep ordering from their phones, and settle once at the end.
- Several locations
- Every outlet in one dashboard, with roles so each person sees only what they need.
- Opening your first place
- Website, menu and table QR codes live in an afternoon on the free plan.
Running on Dineator
Two restaurants, on their own websites.
Simple pricing
Start free. Upgrade when you need more.
Questions, answered
Do I get my own restaurant website?
Yes. Every restaurant gets a branded website with your logo, photos, hours and live menu, with online ordering built in.
Can customers order directly from my website?
Yes. Guests place pickup and delivery orders on your site, and those orders land on the same kitchen screen as table orders.
Do my guests need to install an app?
No. Guests scan the table QR code and order in their phone browser.
How much does it cost?
Every plan and its price is on the pricing page, including any per-order fee. There is no setup fee and no contract.
Are there any per-order fees?
It depends on your plan, and each plan card says so. Where a Dineator platform fee applies, your rate is shown under Admin, Fees before you take orders, and you get a weekly statement. Card processing fees from your payment provider are separate.
Can I see who my customers are?
Yes. Direct orders, QR table orders and bookings build a profile for each guest with order history, spend, visits, loyalty points and notes. Uber Eats orders reach your kitchen, but those guests stay Uber Eats customers.
Can I run marketing to my customers?
Yes. Send offers and coupons, message a guest by email or SMS (SMS only where consent is recorded, using prepaid SMS credits), and set automations, such as an offer when a regular has not visited in 30 days.
Can I run more than one location?
Yes. Add more restaurants to one account and switch between them from one login. The number depends on your plan.
How does the kitchen see orders?
Orders show up on a live kitchen display and update in real time as staff move them from new to preparing to ready.
Who can see what?
Each team member has a role (Admin, Manager, Staff or Kitchen), and the app only shows the controls that role is allowed to use.
Do you send reports?
Yes. Each restaurant receives a monthly PDF report with sales and performance highlights.