DineatorRestaurant management and direct ordering platform
connected.
Take orders on your own website and by QR, run tables, bookings and the kitchen, and see who your customers are. One system, one login.
One order. Every part of your restaurant knows.
A guest orders from table 7. The kitchen gets the ticket, the floor sees the table is busy, the bill is open, the guest's profile records the visit and tonight's report counts it. Nobody retypes anything.
Four jobs, one system. Jump to the one you care about most.
01Direct ordering
Your own ordering website, ready when your menu is.
- The problem
- Marketplaces bring orders, but they keep the guest, set the rules and take a cut. A website without ordering just sends people back to them.
- With Dineator
- A branded site on your own address that takes pickup, delivery and dine-in orders, plus a QR code for every table.
- Your site on yourname.dineator.com or your own domain
- Pickup, and delivery with slots, fees and a minimum order
- Uber Direct couriers if you do not run your own drivers
- QR ordering per table, added to a running bill
- A live tracking page for every guest
- Payments into your own Stripe, Square or Helcim account
The orders, and the guests behind them, are yours.
Some plans include a small per-order platform fee; the pricing page shows it on each plan.
Incoming orders
Accepting orders- Order #104Website · Pickup · 4 itemsNew
- Order #103Website · Delivery · 1 itemAccepted
- Order #102Uber Eats · 3 itemsReady
- Order #101Website · Pickup · 2 itemsCompleted
Live demo with sample data.
Table QR code
Table 4Live demo with sample data.
02POS, tables and reservations
The floor, the book and the till on one screen.
- The problem
- Bookings in one app, the POS in another and table status in someone's head. Busy nights break in the gaps between them.
- With Dineator
- A POS, a live floor plan and a reservation book that share the same tables and the same orders.
- POS for counter and table orders; find a regular by name or phone
- Floor plan with live table status and table merging
- Reservations with table-level availability and a waitlist
- A guest link to change or cancel a booking, and optional no-show fees
- Guests call a server, ask for water or the bill from the table
- A staff app for phones and tablets
Hosts, servers and managers all see the same room.
- 5 free
- 2 occupied
- 1 reserved
Bookings
TonightAvailable times
- New bookings appear here.
Live demo with sample data.
03Kitchen display
Every ticket in order, from every channel.
- The problem
- Paper tickets get lost, a marketplace tablet beeps in the corner and the pass has to shout to find out what is ready.
- With Dineator
- Website, QR, POS and Uber Eats orders land on one kitchen display, split by station.
- Tickets by station: grill, bar, pastry
- One tap marks a dish ready, and the floor is told
- Printed kitchen tickets from the staff app
- The guest sees their order status change
The kitchen cooks. Nobody retypes an order.
Kitchen display
LiveNew0
Preparing0
Ready0
Guest phone
- Margherita pizza
- Pasta arrabbiata
- Garden salad
- Fresh lemonade
Live demo with sample data. Click anything to take over.
04Customers and marketing
Know your regulars by name, and bring them back.
- The problem
- On a marketplace the guest belongs to the app. Without your own list, every quiet Tuesday is a guess.
- With Dineator
- Every direct order and booking builds a customer profile on its own, and the marketing tools work from it.
- Profiles with orders, bookings, spend, points and staff notes
- Loyalty points earned on paid orders
- Coupons for one guest, everyone, or one menu
- Automations, such as an offer when a regular has not visited in 30 days
- Email and SMS from the same place
A customer list that grows with every order, with nobody in the middle.
Your customer data is used only to run your restaurant's account. Privacy policy
Your guests
Sample data- New
- Returning
- Regular
- AGuest ANew
- BGuest BReturning
- CGuest CRegular
Live demo with sample data.
New offer
DraftLimit this offer to:
Live demo with sample data.
05Analytics and reports
See what sells, when, and to whom.
- The problem
- Sales sit in the POS, the marketplace and the booking tool. Adding them up takes a Sunday.
- With Dineator
- One dashboard across every channel, and a monthly report written in plain English.
- Revenue, orders and average order value by day and channel
- Best-selling dishes and peak hours
- New and returning customers, and your repeat rate
- QR scans per table
- A monthly PDF report with written insights, by email
Decide on the menu and the rota from your own numbers.
Sales by hour
Sample dataTop dishes
- Margherita pizza
- Pasta arrabbiata
- Garden salad
Live demo with sample data.
06Team and locations
Add staff, add sites, keep it consistent.
- The problem
- Rotas in one app, payroll in a spreadsheet and a different login for every outlet.
- With Dineator
- Roles, rosters, payroll and stock in the same system as your orders, across every location you run.
- Admin, Manager, Staff and Kitchen roles, each with its own permissions
- Roster, attendance, leave and payroll
- Stock that drops with every order, purchase orders and low-stock alerts
- Several restaurants under one account, one login
- Uber Eats orders and menu sync
Grow without adding another tool for every new problem.
Your restaurants
3 locations- Table 2Preparing
- Table 6New
- PickupReady
Live demo with sample data.
What it means for each person in the room.
| Your guests | Your staff | You | |
|---|---|---|---|
| Ordering | Order from their phone or your site. No app to download. | Online and QR orders appear next to POS orders. | A sales channel you control. |
| Service | Book a table, change it themselves, call a server from the table. | One floor plan, one book, one kitchen display. | Fewer phone calls and lost tickets. |
| Afterwards | Points and offers from a place they like. | Notes on regulars, right there. | A customer list and a monthly report. |
Keep your payments and your marketplaces.
Dineator works alongside the tools you already use, and pulls them into the same queue and the same reports.
- Stripe
- Card payments into your own account
- Square
- Card payments, connected by signing in to Square
- Helcim
- Card payments into your own account
- Uber Eats
- Orders into your kitchen display; menu prices and availability sync back
- Uber Direct
- Couriers for delivery orders from your own site
Try the admin before you sign up.
Step through the real Dineator screens: take an order, send it to the kitchen, close the table. No account needed.
A restaurant management and direct ordering platform. Your ordering website, QR ordering, POS, tables, reservations, kitchen display, customer list and reports, in one connected system.
Everything connected, from your first order.
Set up in an afternoon. No hardware, no contract.